Refund policy

ZIIVENA Shipping Policy

Last updated: 2026

DOMESTIC SHIPPING (United States)

We offer the following shipping options for orders within the United States:

Standard Shipping: 3–5 business days — $5.99 Free Standard Shipping: On all orders over $49 Expedited Shipping: 1–2 business days — $12.99

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive a shipping confirmation email with a tracking number once your order has shipped.

ORDER TRACKING

Once your order ships, you will receive a tracking number via email. You can track your package through the carrier's website or by visiting our order tracking page.

SHIPPING DELAYS

While we do our best to ensure timely delivery, occasional delays may occur due to carrier issues, weather, or high-volume periods (holidays, promotions). We appreciate your patience and will keep you updated if any delays affect your order.

PO BOXES & APO/FPO ADDRESSES

We currently ship to PO Boxes and APO/FPO addresses via USPS Standard Mail. Expedited shipping is not available for these addresses.

INTERNATIONAL SHIPPING

We currently ship within the United States only. International shipping is coming soon. Sign up for our newsletter at ziivena.com to be the first to know when we expand.

CONTACT

For shipping inquiries: hello@ziivena.com